![]() ![]() How do I reverify contact info that has gone unverified? Please note that if no emails have bounced, the 'Bounces' tab will not appear - this is good news! Yes! Select the group you sent the email note to, select the note, and then click the Note Analytics section. After this happens twice, the email address will go unverified in Flocknote. ![]() Sometimes these email providers get it wrong and mistakenly mark these notes as junk/spam. Though rare, this is simply the nature of how email providers work (bummer, we know). Here's the lowdown: After you send an email note, it leaves Flocknote and reaches each individual member's email provider. Both can be caused by multiple members attempting to share the same contact info.Unverified phone numbers are caused by false numbers/typos.Unverified email addresses are caused by spelling errors/typos or when notes to this address bounce back a couple of times consecutively (usually marked by the member's email provider as junk/spam).If a member signs up through Text-to-Join or your vanity URL, they will be sent an email to verify their information before they can receive email notes.If an Admin adds a member, this information will automatically be verified.It's simple - they'll have little green check marks next to them in your contacts list! If a member is missing these green checkmarks, this means they could also be missing out on your notes.īefore a member can receive emails or texts, we need to verify their information is correct. There are two ways that this happens: How do I know if contact info is verified? What are those little green check marks on my contacts list? How do I know if my members' contact info is verified?
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